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Search Operations System • Self-Hosted • Free Forever

Every search deserves
a system.

Free for any animal search and rescue organisation - case management, volunteer coordination, interactive mapping, messaging and more. No subscriptions, no feature gates, no catch.

100%
Free to any
organisation
Self-hosted
Your data,
your server
14+
Core modules
live now
Active Cases
14 Live
across 3 operations
Team Console - Live Operations
Live
Google Maps + What3Words
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Bella - Border Collie
Day 2 • Newport, IoW • 12 volunteers
Active
🐈
Whisper - Domestic Cat
Day 1 • Cowes • 6 volunteers
Searching
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Buster - French Bulldog
Day 4 • Ryde • Closed
Reunited β™₯
Volunteers Deployed
38 Active
across all live cases
Platform Features

Everything your team needs.
Live. Right now.

Reunite SOS is a complete Search Operations System built for the chaos of animal search operations. Not a prototype. Not a spreadsheet. Not a paid product. A professional-grade platform, free to use.

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Case Management

Create, manage and close cases with full timeline tracking, audit trails and structured outcome logging. Every sighting, decision and action captured and preserved.

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Volunteer Coordination

Role-based access, skill tagging, availability tracking and task assignment. The right person on the right job, every time.

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Interactive Mapping

Google Maps with What3Words precision. Mark search areas, drop sighting pins, draw sectors and share live map views with your whole team in the field.

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Public Reporting

Deploy a public sighting form in minutes. Quick reports for speed, full intake for detail. Every submission lands directly in your active case.

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Document Management

Attach case files, photographs, permission letters and media assets. Organised, searchable and version-controlled, case by case.

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Team Console

A dedicated coordinator dashboard with complete case control, volunteer oversight and real-time operational visibility. Built for the person running the search.

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Branded Authentication

Custom login flow, branded password reset emails and secure session management. No exposed wp-login.php. No generic admin pages.

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Self-Hosted

Your data. Your server. Your control. Runs on standard WordPress hosting with no vendor lock-in, no cloud subscriptions and no data leaving your infrastructure.

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Mobile Responsive

Field-ready on any device. Coordinators on desktop, volunteers on phones - the same system, the same data, always in sync.

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PDF Poster Generation

Auto-generate a print-ready missing animal poster from case data with a single click. Share digitally or print for physical distribution.

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PWA with Offline Support

Full Progressive Web App with offline-first data entry. Volunteers in areas with no signal can still log sightings and sync when back in range.

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Impact & Reporting

Generate funder-ready reports showing your impact: cases handled, animals reunited, volunteer hours logged and geographic reach.

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Frontend Site Integration

Show active searches on your public website with a frontend case viewer, live case data, public reporting links and safe, consent-aware visibility for supporters and the wider community.

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Case Messaging

Built-in team chat and per-case messaging threads. Coordinate directly within the platform without relying on external messaging apps.

⏳ Coming Soon Product Roadmap

Built today. Growing tomorrow.

The platform is live and operational. These features are actively in development, each one shaped by real operational feedback from search coordinators.

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Outcome Tracking Dashboard

Aggregate case data, reunion rates, average search duration and volunteer hours across your entire operation history. Evidence for your funders.

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Donation Processor Integration

Accept and track donations linked directly to active cases. Show supporters which case their contribution is supporting in real time.

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Operational Tasking & Sectors

Assign specific search sectors to individual volunteers or teams. Track who went where, when and what they found.

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Volunteer Compliance & Onboarding

Track DBS checks, training certifications, emergency contacts and onboarding status for every volunteer across your organisation.

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Alerts & Notifications

SMS, push and email alerts for new sightings, case updates and volunteer assignments. Real-time information for real-time operations.

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Advanced Maps & GIS

Editable search polygons, heat maps for sighting density, GPX track imports and aerial imagery overlays for complex terrain operations.

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Microchip Database Integration

Query national microchip databases directly from within a case. Instant verification, faster reunions.

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Inter-Organisation Collaboration

Share case visibility across trusted partner organisations when a search crosses jurisdictions or requires specialist support.

“Animal search organisations run on volunteer hours and donated pounds. We built something expensive so they don’t have to pay for it.”
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Philanthropy project • Platform sponsor
Why is it free?

Professional tools.
Deliberate philanthropy.

The word "free" in Reunite SOS is not a pricing strategy. It is a values statement. Here is what that means in practice.

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No Subscriptions. Ever.

The platform is free to install, use and scale without any subscription tiers, usage caps or locked features. What you see is what you get, permanently.

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Your Infrastructure. Your Control.

Reunite SOS runs on your own hosting. Your data never passes through our systems. You are not the product. Your data is not monetised.

❀️

Built for the Mission, Not the Market.

Search and rescue volunteers do extraordinary work with limited resources. This platform exists to eliminate one of those resource constraints entirely.

🀝

Supported by Paid Services.

For organisations who want help deploying or training their team, we offer optional professional services through JustFacilitate. That is how the lights stay on. The platform itself stays free.

Hi, I’m Gee, the founder and architect behind Reunite SOS. I know the word “FREE” is rarely used to actually mean free nowadays but Reunite SOS is truly that: free.

Not only is it free, it’s also being actively worked on. We even take feature requests. So, why are we doing this? It started when I began volunteering as a Dog SAR drone pilot for an amazing Dog SAR Trust called TrackAdog on the Isle of Wight. I have always given my time for the betterment of animals and TrackAdog do just that. I then began seeing many thousands of amazing individuals from hundreds of similar volunteer-led organisations across the UK offering their time to find lost animals.

After seeing the sheer determination of these volunteers and offering my support, I knew I needed to do more. My background is business growth, IT project management and just “getting things done” using new and emerging tech and facilitated events. So, I set to work on doing what I do best: optimising processes, increasing communication internally and externally and integrating those into what we now call Reunite Search Operations System, or RSOS.

I always knew that whatever the end result was, it was going to be given away to help as many other incredible volunteer-led organisations across the country as possible. So, that’s what we did. RSOS is not only free but an ever-evolving system designed to help coordinators, volunteers, animal companions, Joe Public and many more, to increase the potential of a positive outcome on every search.

What I found, though, is that many volunteer organisations are not only under-funded but also sometimes lack the technical ability to create their own internal search systems. No matter how easy we make the installation and configuration of RSOS, there will always be those who need a hand. Therefore, I also began to offer setup and configuration services, along with fact-finding workshops and training to use RSOS. Even though we, JustFacilitate.com, are unable to also offer these events or configuration for free, we have been able to vastly reduce costs which hopefully makes it easier to get the Search Operations System up and running. We will always do our best to accommodate all organisations.

Optional Paid Support

Need help getting started?

The platform is free. If you want help deploying it or training your team, optional support is available through JustFacilitate at discounted rates for non-commercial rescue organisations.

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Installation & Setup

White-Glove Deployment

We handle everything from server configuration to final go-live. Your team gets a fully working, securely configured Reunite SOS installation without touching a single config file.

  • Server environment setup and hardening
  • WordPress installation with custom configuration
  • Reunite SOS plugin deployment and activation
  • Branded login and email template setup
  • Admin account creation and first case setup
  • Handover documentation and go-live support
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Training

Team Onboarding & Coordinator Workshops

From first login to full operational readiness. We run tailored training sessions for coordinators and field volunteers, delivered remotely or in-person UK-wide.

  • Platform walkthrough for new coordinators
  • Volunteer onboarding workshop (group or 1:1)
  • Case management and mapping deep-dive
  • Best practice for public reporting and intake
  • Session recording for future team members
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Planning Workshops

Strategic Planning & Operational Readiness

Structured sessions from JustFacilitate to help your organisation plan operations, define roles and build the systems and protocols needed to use Reunite SOS well.

  • Operational structure and role definition
  • Search protocol design and documentation
  • Volunteer management model
  • Case escalation and decision flow mapping
  • Post-operation review and learning capture
Paid support is delivered through JustFacilitate - a specialist facilitation consultancy. Discounted rates are available for registered non-commercial rescue organisations. The platform itself remains free regardless of whether you use these services.
Who It’s For

Built for the people
who never stop searching.

If your organisation runs missing animal searches or coordinates volunteers in the field, Reunite SOS was built for you.

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Lost Dog Search Groups

Community-led organisations coordinating volunteer searches for lost dogs. Built for the real complexity of managing dozens of volunteers across multiple active cases.

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Cat Protection & Rescue

Organisations handling lost, stray and surrendered cats who need structured case management without the overhead of enterprise software.

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Wildlife Rescue Organisations

Teams coordinating responses to wildlife incidents, sanctuary admissions and field rescue operations across large geographic areas.

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Small Animal Rescue Networks

Rabbit rescues, guinea pig networks and small animal adoption organisations managing temporary placements and missing animal reports.

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Emergency Animal Response Teams

Specialist units activated during disasters, flooding events or large-scale evacuations requiring full coordination across multiple agencies.

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RSPCA & Charity Branches

Local charity branches wanting a structured digital system without the cost of enterprise licensing or the fragility of home-grown spreadsheets.

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Multi-Region Networks

Federated organisations operating across county or national boundaries who need consistent case data standards across all member groups.

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Farm & Equine Welfare Groups

Organisations managing livestock welfare cases, escape incidents and rehoming operations that require coordination across large rural areas.

Frequently Asked Questions

Honest answers.
No small print.

There is no catch. The Reunite SOS platform is free to install, use and operate without any hidden costs, premium tiers or feature locks. The only things we charge for are optional professional services (installation support, training, planning workshops) delivered through JustFacilitate. You can run Reunite SOS entirely independently without ever engaging us.
Reunite SOS runs on any standard WordPress hosting environment. You need PHP 8.0+, MySQL 5.7+ and HTTPS. Most shared hosting plans (including those from 20i, SiteGround, or similar) are sufficient for small-to-medium organisations. For large-scale operations with many concurrent users, a VPS or managed WordPress host is recommended.
The installation is a standard WordPress plugin deployment with additional configuration steps. Someone comfortable with WordPress administration can do it. If your team does not have that capacity, our white-glove Installation & Setup service handles everything from server to go-live for a one-off fee.
Yes. Because Reunite SOS is self-hosted, your data never leaves your own server. We have no access to your cases, volunteer details or operational data. The platform uses WordPress core security architecture with additional hardening including custom authentication, no exposed admin routes and audit logging. You are in complete control.
Each installation is designed for a single organisation with role-based access for coordinators and volunteers. Multi-organisation federation (where separate groups can share visibility across cases) is on the product roadmap. If this is a priority for your network, get in touch and let us know.
Reunite SOS updates are released as standard WordPress plugin updates. You apply them in the same way as any WordPress update. We maintain a changelog and document breaking changes clearly. If you are on our installation service, we handle updates as part of ongoing support.
The platform is built to be configurable rather than customised in code. You can set your own branding, case categories, volunteer roles and public form content through the admin interface. For organisations needing deeper customisation, development services are available through JustFacilitate on a project basis.
Yes. If you really want a supported solution, we can arrange a full RSOS hosted solution which includes full and ongoing support. Mention this when you get in touch.
Use the form below to request access. We will send you the installation package, documentation and an invite to our coordinator briefing session. If you want help with setup, we will arrange that at the same time. There is no waitlist - we respond to every request within 2 working days.
Our Promise

What we will never do.

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No subscriptions
No tiers, no plans, no "upgrade to unlock". The full platform, free, permanently.
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No data harvesting
Your data never passes through our servers. Self-hosted means you hold every case, every volunteer record, every file.
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No feature gates
Every module, every feature, every integration. What you see is what you get. No locked doors.
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No vendor lock-in
Standard WordPress hosting. Standard plugin. Your data, your server, your exit ramp at any time.
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No changing our minds
The free model is structural, not promotional. Self-hosted architecture means we could not lock you in even if we wanted to.
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No selling your data
We never see your data. We never sell it. We never use it for advertising. Period.
Free. For any animal SAR organisation.

Set up Reunite SOS
for your team.

We will send you the installation package and have your team operational within days, not months. No sales call. No credit card. No catch.

Request Free Access →

Email lost@reunitesos.com with your name, organisation and the type of animal search or rescue work you do. No account password or private operational data should be sent by email.

No sales call. No credit card. No subscriptions. No feature gates. No data on our servers.